Shipment update for order #SO-90123
Preheader: Sent when UPS reports an exception (address correction, weather hold, package damaged, etc.). Always CCs ops@ so support can intervene proactively. Subject + meta reference the SO# only — IF# fallback removed 2026-05-07 because customers don't recognize internal NS jargon.
Add RESTLET_DP_SETTINGS_URL to .env.local to enable test sends through NetSuite.